At times, you may notice that our dashboard displays empty or outdated information. This is often due to the cache stored in your browser. You can easily resolve this issue by clearing your browser cache. We've provided detailed instructions below on how to do this. If you continue to experience this issue even after clearing the cache, please don't hesitate to reach out to us via live chat. We're here to help!
Step-by-step instructions on how to clear your browser cache for different browsers:
Google Chrome:
Click the three-dot icon in the top right corner of the browser.
Go to 'More Tools' > 'Clear Browsing Data'.
Choose 'Cached images and files'.
Click 'Clear Data'.
Mozilla Firefox:
Click the three-line icon in the top right corner.
Choose 'Options'.
Go to the 'Privacy & Security' panel.
In the 'Cookies and Site Data' section, click 'Clear Data'.
Remove the check mark in front of 'Cookies and Site Data'.
With 'Cached Web Content' checked, click the 'Clear' button.
Safari:
Click 'Safari' in the menu bar.
Choose 'Preferences'.
Click the 'Advanced' tab.
Check the box that says 'Show Develop menu in menu bar'.
From the menu bar, choose 'Develop'.
Then select 'Empty Caches'.
Microsoft Edge:
Click the three-dot icon in the top right corner.
Select 'Settings'.
Under 'Clear browsing data', click 'Choose what to clear'.
Check the box that says 'Cached data and files'.
Click 'Clear'.
Opera:
Click the Opera logo in the top left corner.
Choose 'History'.
Click 'Clear browsing data'.
In the 'Time range' drop-down, choose 'All time'.
Check 'Cached images and files'.
Click 'Clear data'.